Inspirationail Return Policy

We hope that you are pleased with your purchase as we are committed to selling high-quality products we hope you’ll enjoy. However we also know that there may be a time when you need to exchange or return something you’ve bought.

If you wish to return an item, goods must be returned within 21 days and must be complete, unused and in ‘as new’ condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods at the customers cost.

If you need to return an item for an exchange or refund, please contact us via one of the methods listed below – proof of shipment must be produced.

  • Email us at info [at] inspirationail.com
    Please enter in the subject box ‘Return Request – (& enter the Delivery Number shown on the front of the delivery note).
    Detail the items you wish to return and the reason for your return.

  • Call us on +44 (0) 7871 421 158.
    Ensure you have the delivery note with you when you call.

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    Inspirationail 207 Regent Street. London, United Kingdom. W1B 3HH. +44 7871 421 158
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